Quality

ISO 9001:2015 Certified Electrical & Facilities Services

Our quality system provides guidelines by which all of our electrical project and services work performed under a given construction contract, will meet the contractual requirements of our client, and the standards of workmanship that we embrace as part of our company philosophy.

Contra Costa Electric's quality assurance system is continuously assessed and recertified to conform to ISO 9001:2015 standards. Scheduled internal and external audits are performed regularly to ensure that the company's operations meet and exceed these standards.

Presently the external audits are completed every six months by the United Kingdom-based firm of International Certification Services, Ltd. The original certification, awarded to Contra Costa Electric, Inc. in July 1999, demonstrates the existence of an effective quality management system that satisfies the rigors of an independent, external audit.

One of the requirements of the ISO 9001: 2015 Certification is that we conduct our own internal ISO audit program during the year to ensure continued compliance with the required documentation.

To accomplish this, Contra Costa Electric, Inc. senior management personnel (i.e., Project Managers, Assistant Project Managers, Chief Engineers, etc.) are designated to conduct an internal ISO audit at select contract locations during the course of that calendar year. This provides the means for continuous improvement, assuring our customers the highest quality product within the complete scope of our installation and service.

A significant part of Contra Costa Electric's Quality Program involves a commitment to continuous improvement through the use of project risk review, lessons learned, and corrective / preventative action processes.  

Scope of our ISO 9001:2015 Certification

The electrical design/build, installation, testing, start-up, and facilities maintenance services of high and low voltage electrical power distribution systems, high voltage utility substations and overhead line distribution network.

Voice/data/fiber optic transmission systems and industrial process instrumentation and control systems for clients in commercial, educational, health care, advanced technologies, biotechnology, pharmaceutical, industrial, petro-chemical, mineral processing, water treatment, food processing and manufacturing installations.